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<meta name="abstract" content="Explains how to solve errors that might arise."/>
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<title>Troubleshooting</title>
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<h1 class="title topictitle1">Troubleshooting</h1>
<p class="shortdesc">Explains how to solve errors that might arise.</p>
<div class="topic concept nested1" id="concept_pbp_bqd_fj"><h2 class="title topictitle2">Network Connections</h2>
<div class="body conbody"><div class="section"><div class="section_title">Error: Network connection error / SSL error</div><div type="Error: Network connection error / SSL error">
<div class="p"><strong class="ph b">Description</strong>: You may encounter this error, if you have not configured a
certificate while creating connection. To workaround this issue, ensure you have
the certificate of the server you want to connect saved on the client system and
perform the following steps:<div class="note note"><span class="notetitle">Note</span> Ensure to take a backup of the original
cacerts file,to revert back to your original configuration at any point of
time.</div>
<ol class="ol" id="concept_pbp_bqd_fj__ol_y3w_xbg_3p"><li class="li">Import the certificate to the Java keystore. To import the certificate,
in the command prompt, go to <span class="ph filepath">{Java home
location}\jre\lib\security</span>. </li>
<li class="li">Run the following command: <p class="p"><span class="ph filepath">keytool -import -file
&lt;filename&gt; -keystore cacerts</span></p>
Here, filename
is the server certificate with a complete file location path. </li>
<li class="li">For <span class="ph uicontrol">Enter keystore Password</span>, enter changeit.</li>
<li class="li">Check if the current eclipse environment is running on the same jdk/jre
configured with the server certificate in step 2. </li>
</ol>
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