help/html/Support.htm - gerrit/www.eclipse.org/pdt - Git at Google

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 <h1 class="whs1">Support</h1>
 <p>Zend Technologies provides a wide range of resources for obtaining additional
  information and support, such as the <a href="#Support_Center">Zend Support
  Center</a>, the <a href="#Newsletter">Zend Newsletter</a>, and the <a
  href="#Developer_Zone">Zend Developer Zone</a>.</p>
 <h2><a name=Support_Center></a>Zend Support Center</h2>
 <p>&nbsp;</p>
 <p>The <a href="http://www.zend.com/en/support-center">Zend Support Center</a>
  is a portal for information on all Zend Product related issues.</p>
 <p>From the Zend Support Center (http://www.zend.com/en/support-center)
  you can access:</p>
 <h3 class="whs2">Zend Forums</h3>
 <p class="whs3">Hosted user forums for the Zend product user
  community. See what other users have to say and get answers directly from
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 <p class="whs3">Visit: <a href="http://www.zend.com/en/forums">http://www.zend.com/en/forums</a></p>
 <h3 class="whs2">Zend Support Knowledge Base</h3>
 <p class="whs3">The <a href="https://www.zend.com/en/support/knowledgebase.php">Zend
  Knowledge Base</a> contains an extensive range of articles on commonly
  encountered problems, troubleshooting, tips and workarounds.</p>
 <p class="whs3">Search the Knowledge Base for any Zend product
  related issue at <a href="https://www.zend.com/en/support/knowledgebase.php">https://www.zend.com/en/support/knowledgebase.php</a>.</p>
 <h3 class="whs2">Online Documentation</h3>
 <p class="whs3">The <a href="http://www.zend.com/en/resources/zend-documentation/">Zend
  Product Online Documentation Center</a> is an easily browseable and searchable
  resource for accessing the most updated information on using all Zend
  Products.</p>
 <p class="whs3">Visit: <a href="http://www.zend.com/en/resources/zend-documentation/"
  target=_blank>http://www.zend.com/en/resources/zend-documentation/</a></p>
 <h3 class="whs2">Open a Support Ticket</h3>
 <p class="whs3">If you did not find the answer to your question
  in any of the Support resources, you can open a ticket with the Zend Support
  team, who will answer each ticket on an individual basis.</p>
 <p class="whs3">This can be done through <a href="https://www.zend.com/en/helpdesk/newticket.php">https://www.zend.com/en/helpdesk/newticket.php</a>.</p>
 <p class=Note style="margin-left: 40px;">Note:</p>
 <p class=NoteText style="margin-left: 40px;">More information on specific
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 The information in this log can help the Zend Support team to diagnose
  a specific problem.</p>
 <h2><a name=Newsletter></a>Zend Newsletter</h2>
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 <h2>Feedback</h2>
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  to: <a href="mailto:documentation@zend.com">documentation@zend.com</a></p>
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	<h1 class="whs1">Support</h1>
	<p>Zend Technologies provides a wide range of resources for obtaining additional
	information and support, such as the <a href="#Support_Center">Zend Support
	Center</a>, the <a href="#Newsletter">Zend Newsletter</a>, and the <a
	href="#Developer_Zone">Zend Developer Zone</a>.</p>
	<h2><a name=Support_Center></a>Zend Support Center</h2>
	<p> </p>
	<p>The <a href="http://www.zend.com/en/support-center">Zend Support Center</a>
	is a portal for information on all Zend Product related issues.</p>
	<p>From the Zend Support Center (http://www.zend.com/en/support-center)
	you can access:</p>
	<h3 class="whs2">Zend Forums</h3>
	<p class="whs3">Hosted user forums for the Zend product user
	community. See what other users have to say and get answers directly from
	the Zend Support team.</p>
	<p class="whs3">Visit: <a href="http://www.zend.com/en/forums">http://www.zend.com/en/forums</a></p>
	<h3 class="whs2">Zend Support Knowledge Base</h3>
	<p class="whs3">The <a href="https://www.zend.com/en/support/knowledgebase.php">Zend
	Knowledge Base</a> contains an extensive range of articles on commonly
	encountered problems, troubleshooting, tips and workarounds.</p>
	<p class="whs3">Search the Knowledge Base for any Zend product
	related issue at <a href="https://www.zend.com/en/support/knowledgebase.php">https://www.zend.com/en/support/knowledgebase.php</a>.</p>
	<h3 class="whs2">Online Documentation</h3>
	<p class="whs3">The <a href="http://www.zend.com/en/resources/zend-documentation/">Zend
	Product Online Documentation Center</a> is an easily browseable and searchable
	resource for accessing the most updated information on using all Zend
	Products.</p>
	<p class="whs3">Visit: <a href="http://www.zend.com/en/resources/zend-documentation/"
	target=_blank>http://www.zend.com/en/resources/zend-documentation/</a></p>
	<h3 class="whs2">Open a Support Ticket</h3>
	<p class="whs3">If you did not find the answer to your question
	in any of the Support resources, you can open a ticket with the Zend Support
	team, who will answer each ticket on an individual basis.</p>
	<p class="whs3">This can be done through <a href="https://www.zend.com/en/helpdesk/newticket.php">https://www.zend.com/en/helpdesk/newticket.php</a>.</p>
	<p class=Note style="margin-left: 40px;">Note:</p>
	<p class=NoteText style="margin-left: 40px;">More information on specific
	PDT
	component errors is sometimes recorded in PDT's error log.
	This is located in a '.log' file, created in the .metadata folder of your
	workspace. (e.g. C:\Documents and Settings\Bob\Zend\Workspaces\DefaultWorkspace\.metadata\.log.)<br>
	The information in this log can help the Zend Support team to diagnose
	a specific problem.</p>
	<h2><a name=Newsletter></a>Zend Newsletter</h2>
	<p>Sign up for Zend PHP email updates for the hottest updates, special
	promotions and useful developer information.</p>
	<p>To sign up, log in to your Zend account at https://www.zend.com/en/user/myzend,
	enter your email address and click Subscribe.</p>
	<h2><a name=Developer_Zone></a>Zend Developer Zone</h2>
	<p>The <a href="http://devzone.zend.com" target=_blank>Zend Developer Zone</a>
	is the leading resource center for PHP developers, where you can learn
	about PHP and meet the experts.<br>
	The Zend Developer Zone features the following:</p>
	<ul><li class=p-ListBullet1><p class=ListBullet1> The
	PHP 5 Info Center </p></li>
	<li class=p-ListBullet1><p class=ListBullet1> Articles
	and Tutorials  </p></li>
	<li class=p-ListBullet1><p class=ListBullet1> PHP
	and PEAR News Weeklies </p></li>
	<li class=p-ListBullet1><p class=ListBullet1> Worldwide
	Job Classifieds  </p></li>
	</ul>
	<p>Visit: <a href="http://devzone.zend.com">http://devzone.zend.com</a></p>
	<h2>Feedback</h2>
	<p>Send feedback, questions and comments on the Online Help and Documentation
	to: <a href="mailto:documentation@zend.com">documentation@zend.com</a></p>
	<div placeholder id="footer" class="whs4">
	<p align="right" class="whs5"><span
	style="background-color: #ffffff; x-condition: Online, Product;">V</span>iew
	the Zend Product <a href="http://www.zend.com/en/resources/zend-documentation/Zend-Studio/zend-studio.htm"
	style="color: #000000; x-condition: Product, Online;">Online Documentation</a>
	for the most up-to-date information.</p>
	<p align="right" class="whs6"><span style="background-color: #ffffff;"><a
	href="javascript:crlf="
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