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| <h1 class="title topictitle1" id="ariaid-title1">Support</h1> |
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| <div class="body refbody"><p class="shortdesc"></p> |
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| <div class="section"> |
| <p class="p">Eclipse Memory Analyzer is an open source project. |
| See <a class="xref" href="https://eclipse.dev/mat/support/">https://eclipse.dev/mat/support/</a> |
| for suggestions about obtaining help if you have problems running the tool. |
| </p> |
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| </div> |
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| <div class="section"><h2 class="title sectiontitle">Error Log</h2> |
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| For initial investigation of problems with Eclipse Memory Analyzer, consult the |
| error log using |
| <span class="ph menucascade"><span class="ph uicontrol">Window</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Error Log</span></span> |
| </div> |
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| <div class="section"><h2 class="title sectiontitle">Acquire Diagnostics</h2> |
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| To further assist in diagnosing a problem with Eclipse Memory Analyzer itself |
| try the <a class="xref" href="javascript:executeCommand(%22org.eclipse.mat.ui.diagnostics.Diagnostics%22)"> |
| <strong class="ph b">Acquire diagnostics</strong></a> command, also available from |
| <span class="ph menucascade"><span class="ph uicontrol">Help</span><abbr title="and then"> > </abbr><span class="ph uicontrol">Memory Analyzer Diagnostics...</span></span> |
| This can capture a thread dump, showing what each Java thread in the |
| Eclipse Memory Analyzer process is doing. |
| It can also capture a heap dump. |
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